Return Policy

At Reydiance, we want you to be completely satisfied with your purchase. If, for any reason, you need to return an item, please review our policy below.

1. Return Eligibility

All items purchased from Reydiance are eligible for return. However, the item must be unused, undamaged, and in brand-new condition with all original packaging.

2. Return Timeframe

You have 3 days from the date of delivery to initiate a return. We recommend checking your item as soon as it arrives to ensure it meets your expectations.

3. Condition of Returned Items

Returned items must be:

  • Unused and undamaged
  • In brand-new condition
  • In the original packaging

4. How to Return an Item

To initiate a return:

  1. Contact us through our Contact Us page.
  2. We’ll provide you with the return address once you reach out.

Please note:

  • The customer is responsible for return shipping costs.
  • We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items without it.

5. Refunds

Once we receive your returned item and confirm it meets our return conditions, we will process your refund. Refunds are issued to your bank account and may take 3 to 5 working days to appear. Please be aware that shipping costs are non-refundable.

6. Exchanges

We currently do not offer exchanges. If you need a different item, please process a return and place a new order.

7. Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately through our Contact Us page and provide clear photos and video of the damaged item. We will arrange for a replacement at no additional cost.

8. Contact Us

If you have any questions or need assistance with a return, please reach out to us via our Contact Us page. We’re here to help!